For those of you who missed it yesterday, you can catch one of my two Azure Back to School sessions below. BarretHusband, father, gamer, developer,… Read More »Azure Back to School 2022 – Saving Customer Relationships with Azure Cognitive Services
One of the most universal pieces of any company website is the ‘Contact Us’ page. There are countless ways this is handled. At the simplest it can just open a mailto link. Sometimes there’s an inline form of some sort that feeds into some app somewhere. A lot of times it will require someone along the process to take the data from that form and copy/paste it into the whatever Customer Relationship Management system the company uses.
One of the tasks that developers sometimes face in large companies (or even small ones) is trying to figure out how large sets of data relate to each other. If that data is text based, C# and Microsoft Azure Cognitive Services Text Analytics functions make this extremely easy to accomplish. In this post, I’ll walk through identifying language and parsing out key words and phrases that we can use to help match blocks of text together.