Tag: Cognitive Services

Using C# and Azure Text Analytics Sentiment Analysis To Respond To Customer Complaints

Using C# and Azure Text Analytics Sentiment Analysis To Respond To Customer Complaints

I’m a dev. I just make apps. I only deal with customers when something breaks and my support teams can’t fix it. They’re just an annoyance, right? Wrong. I’m going to show you how Azure Cognitive Services Text Analytics Sentiment Analysis can help you retain customers and look good while you’re doing it. …

C# Advent Calendar 2017 – Using C# and Azure Cognitive Services Text Analytics to Identify and Relate Text Documents

C# Advent Calendar 2017 – Using C# and Azure Cognitive Services Text Analytics to Identify and Relate Text Documents

One of the tasks that developers sometimes face in large companies (or even small ones) is trying to figure out how large sets of data relate to each other. If that data is text based, C# and Microsoft Azure Cognitive Services Text Analytics functions make this extremely easy to accomplish. In this post, I’ll walk through identifying language and parsing out key words and phrases that we can use to help match blocks of text together. …