I was running into an issue setting up a Dynamics 365 F&O Retail Point of Sale in a UAT environment for a client and was running into all sorts of weird problems and errors. Things would work sometimes, but more often would just fail for what seemed like nonsensical reasons. Digging into each error seemed to lead me in circles. Having taken over this deployment from another developer I made the (faulty) assumption about some of the initial setup that had taken place.
One of the most universal pieces of any company website is the ‘Contact Us’ page. There are countless ways this is handled. At the simplest it can just open a mailto link. Sometimes there’s an inline form of some sort that feeds into some app somewhere. A lot of times it will require someone along the process to take the data from that form and copy/paste it into the whatever Customer Relationship Management system the company uses.